The following principles are at the core of our corporate philosophy and are known, owned, and energized by all…
Close the Loop (CtL) Inc. is focused on cost effective and environmentally responsible resource recovery, in partnership with our expanding client base. We develop and deliver resource recovery processes and services to achieve a Zero Waste to Landfill outcome and a level of service quality that exceeds our client's expectations and sets the standard in the marketplace for innovation and environmental awareness. Our Company is committed to achieving excellence in business, with a strategy focused on its financial, environmental and social responsibilities. We will maintain and continuously improve a management system consistent with the requirements of the International Standards for Quality Management Systems: ISO 9001: 2008. We are focused on delivering innovative services to our customer based on: - Expanding our collection programs across North America;
- Resource recovery from collected products transformed into saleable product components to secondary industrial users or for our own product manufacturing such as eLumber;
- Research and development of problem output streams to achieve innovative solution for product use
Our management system is focused on providing a forum for ideas and innovation and continuous improvement. This is achieved by adhering to the following principles: - Customer focus - the success of our business is dependent on our customers. We will understand their current and future needs, by regular face to face meetings and customer satisfaction surveys.
- Leadership - our leaders will establish unity of purpose and direction within CtL and create an environment in which our people are directly engaged in achieving the Company's objectives, through staff development programs and management leadership and development programs.
- Continual improvement - we will continually strive to improve our processes, products and services with staff development and training and the implementation of Lean Manufacturing principles.
- Mutually beneficial relationships - we will establish mutually beneficial relationships with those key stakeholders who demonstrate a commitment to meeting our needs as their customers.
- Legal obligations - we will ensure continuing compliance with all applicable legislative requirements via dialogue and cooperation with statutory bodies such as the Commonwealth of Kentucky and the EPA.
Close the Loop is open to independent audits of its processes and key principles of its environmental brand statement Zero waste to landfill. Our dynamic team approach and innovative solutions underpin our commitment to zero waste to landfill. We contribute to sustaining the planet and to an improved quality of life for future generations. Greg Turnidge - CEO March 2010 Our business is different... Take the time to absorb our energy, our spirit, and our culture! |
